Unity
At Unity, I led the Subscription and Metered Billing teams on the Commerce Platform, overseeing millions of transactions that generate substantial revenue for the company. My role focused on ensuring seamless, efficient, and scalable operations while aligning with customer expectations and business growth. By bridging the gap between product development, finance, and other teams, I worked collaboratively to enhance billing processes and deliver a service that truly resonates with our users.
Metered Billing Data Flows
As part of Unity's Commerce Platform team, my team oversaw the data pipeline powering the pay-as-you-go billing system for Unity Cloud gaming services. We handled high-volume data processing, ensuring the pipelines are reliable, secure, and scalable to support the company's financial operations and growth.
Front End App for Checkout
I helped launch a new version of Unity’s Checkout app using Next.js, delivering a faster, more scalable, and seamless user experience. By optimizing load times and enhancing performance, we created a responsive checkout process that better serves Unity’s global community.
Back End Billing Systems
My team handled the backend systems that support Unity's checkout and subscription management flows. We focused on making these systems reliable, secure, and high-performing to ensure smooth transactions and great user experiences. By consistently enhancing these critical elements, we ensured our services operate seamlessly, contributing to elevated customer satisfaction.
Subscription Management Dashboard
I contributed to the front end of Unity’s dashboard, enabling customers to seamlessly manage their metered billing products. As a manager, I led teams that played a key role in developing and refining both the front-end and back-end systems of the subscription management customer experience, as well as the back-office admin portal to support internal operations.
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